OTR Story - A Diverse Portfolio

We Never Close

OTR is an Australian convenience retail company. The OTR story is about giving consumers choice and making life easy for our guests, day, or night, we never close!

The company’s innovative business model has a history of setting new standards in the Australian convenience landscape with a focus on our customers, which we call Guests and making their lives easy.

Currently OTR employs over 6,500 individuals who deliver across our national network of over 200 convenience retail outlets across South Australia, Victoria, New South Wales, Tasmania, Northern Territory, Australian Capital Territory and Western Australia.

A Diverse Portfolio

The OTR Group has a diverse portfolio, which also includes the national retail chain Smokemart & Giftbox (SMGB). The group also holds the license for 92 Quick Service Restaurants (QSR), including leading Hungry Jacks, Guzman Y Gomez, Subway, Oporto, Wok in a Box, and Krispy Kreme SA.

OTR offerings include Drive thru service and Happy Wash at select stores. We also offer iconic OTR brands like C Coffee, Moe’s, Eat, Chill, and many more.

OTR App – Making Life Easy

For ease of convenience, the OTR App provides a range of services including enables pre-ordering online, and exclusive loyalty offers, including fuel discounts via Scan Pump Save, rewards including C Coffee, Eat, HappyWash, and OTR’s community program OTRGive.

Our Humble Beginnings

OTR’s proud history began as a South Australian family-run BP service station in 1984.

Today, OTR is part of the Viva Energy group – an ASX-listed group with a driving ambition to become Australia’s largest convenience retailer. Our combined network of more than 1,000 convenience locations around the country brings together Viva Energy Australia’s incredible national footprint and OTR’s history of industry-leading innovation.

OTR Story - Making Life Easy
OTR Story - A New Chapter in Growth

Supporting Local

Community is at the heart of everything we do. OTR is proud to support local business and collaborate with renowned Australian brands, fostering economic growth within our communities. Our commitment to local partnerships is reflected in our collaborations with brands like Golden North, Bickford’s, Rohde’s Eggs, Tucker’s Natural, Tony’s Flowers, and T Bar.

OTRGive – Making it Easy to Make a Difference

At OTR, we believe in giving back. The OTRGive community program is integrated into the OTR App, empowering customers to support national charities, at no cost. When guests select an OTRGive charity in the OTR App, and scan the App barcode at purchase, OTR will donate a portion of the sale to the guest’s charity, at no cost. It’s a simple as When You Buy – We Give. Since 2017, OTRGive has contributed close to $700,000 to charity.

Download or open the

Enjoy early bird access to exclusive rewards and discounts on coffee, food, car wash & fuel, with the OTR App.

Download or open the

Enjoy early bird access to exclusive rewards and discounts on coffee, food, car wash & fuel, with the OTR App.